Terms and Conditions | Refund Policy
Agreement between User and suzannespooner.com
Please read these Terms & Conditions before completing a purchase on or using https://www.suzannespooner.com
Suzanne Spooner’s website (hereinafter referred to as the "Site") is comprised of various web pages operated by Suzanne Spooner, her agents and partners. The Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). By using the Site in any capacity, you voluntarily agree to these Terms & Conditions. You agree that you have read, understood, and consented to these Terms & Conditions. Please keep a copy of these terms for your reference.
Results from any program or service offered by The Site are not guaranteed. Advice given is not a substitute for medical or psychological care. Any content on the site is strictly for informational and educational purposes only, and is based on personal experience. The Site’s agents are not licensed medical professionals, and any changes to your lifestyle recommended on the Site should be consulted with your physician before implementation.
Visiting suzannespooner.com or sending emails to The Site constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that The Site is not responsible for third party access to your account that results from theft or misappropriation of your account. The Site and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Children Under Eighteen
The Site does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. By using the Site and/or making any Purchase, you represent and warrant that you are at least 18 years-old. Any use of, or access to, the Site and its Content by anyone under the age of 18 is unauthorized and in direct violation of these Terms & Conditions.
Links to Third Party Sites/Third Party Services
suzannespooner.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of The Site and therefore is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. The Site is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by The Site or any association with its operators.
Certain services made available via suzannespooner.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the suzannespooner.com domain, you hereby acknowledge and consent that The Site may share such information and data with any third party with whom The Site has a contractual relationship to provide the requested product, service or functionality on behalf of The Site users and customers.
No Unlawful or Prohibited Use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of The Site or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
Content may also refer to any written, audio, or visual information contained on the Site whether purchased or obtained for free, including, but not limited to emails, blog posts, graphics, newsletters, designs, documents, information, templates, courses, guides, eBooks, worksheets, workbooks, webinars, and materials.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. The Site content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of The Site and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of The Site or our licensors except as expressly authorized by these Terms.
You must request and receive written permission by emailing [email protected] before sharing our Site and its Content for commercial purposes. You may share the site for personal purposes, but we ask that you link directly to the Site. You are required to give us and the Site credit by linking to the Site and its Content if you share it on social media or your own website, including all photographs and content herein. You may not in any way imply or represent that the Site or its Content are yours or that you in any way created, caused, or contributed to the Site or its Content. You may not make any claims that you are in any way associated with The Site or suzannespooner.com.
Use of Communication Services
The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.
The Site has no obligation to monitor the Communication Services. However, The Site reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. The Site reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
The Site reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in The Site's sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. The Site does not control or endorse the content, messages or information found in any Communication Service and, therefore, The Site specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized The Site spokespersons, and their views do not necessarily reflect those of The Site.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
Materials Provided to suzannespooner.com or Posted on Any The Site Web Page
The Site does not claim ownership of the materials you provide to suzannespooner.com (including feedback and suggestions) or post, upload, input or submit to any The Site Site or our associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting The Site, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. The Site is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in The Site's sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
For digital purchases, such as courses, masterminds, and coaching programs, a refund may be granted within 14 days of your purchase, and is within the sole discretion of The Site’s agents to determine eligibility. To request a refund, email [email protected] with the subject line “REFUND REQUEST.”
If you do not request a refund within the 14 day refund period, you agree to complete the remainder of payments agreed upon at time of purchase. and forfeit the return of funds by The Site.
Errors & Omissions:
Every effort is made to provide up-to-date accurate information both on the Site and through our services. However, due to the complexity of the topics we cover, The Site does not and cannot warrant, represent, or guarantee that such information is free from errors, accurate, or up-to-date at all times. You are responsible for consulting with a professional to ensure that all information you receive, act upon, or rely on from this Site and/or from our services is accurate and up-to-date.
Purchases & Payment
By clicking “Complete My Purchase” on any page of suzannespooner.com, you give The Site permission to charge your desired payment method for the amount outlined on the purchasing page. By purchasing a subscription or recurring payment, you agree to allow The Site to automatically charge your entered payment method the amount(s) and date(s) agreed upon at time of checkout.
In the instance that a recurring or subscription payment fails, or is declined by your provider, you may be removed from purchased products without further access, until outstanding invoices are paid.
If your payment method needs to be updated, please contact [email protected] prior to your scheduled payment to avoid additional fees.
You hereby release The Site from any and all damages related to your payment, or use of our payment processing companies, in which you incur and further agree not to assert any claims against us or them for any damages which arise from your Purchase or use of our Site and its Content.
The Service is controlled, operated and administered by The Site from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the The Site Content accessed through suzannespooner.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless The Site, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. The Site reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with The Site in asserting any available defenses.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and The Site agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. The Site AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
The Site AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. The Site AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
The Site reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Iowa and you hereby consent to the exclusive jurisdiction and venue of courts in Iowa in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and The Site as a result of this agreement or use of the Site. The Site's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of The Site's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by The Site with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and The Site with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and The Site with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
The Site reserves the right, in its sole discretion, to change the Terms under which suzannespooner.com is offered. The most current version of the Terms will supersede all previous versions. The Site encourages you to periodically review the Terms to stay informed of our updates.
The Site welcomes your questions or comments regarding the Terms via email at:
The Office of Suzanne Spooner, 1011 Locust Street, Des Moines, Iowa
Effective as of May 9, 2022
Agreement between User and suzannespooner.com
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, The Site may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
If you purchase The Site’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through The Site's public message boards, this information may be collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
The Site collects and uses your personal information to operate its website(s) and deliver the services you have requested.
The Site may also use your personally identifiable information to inform you of other products or services available from The Site and its affiliates.
Sharing Information with Third Parties
The Site does not sell, rent or lease its customer lists to third parties.
The Site may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. The Site may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The Site, and they are required to maintain the confidentiality of your information.
The Site may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Site or the site; (b) protect and defend the rights or property of The Site; and/or (c) act under exigent circumstances to protect the personal safety of users of The Site, or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by The Site. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the The Site website.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
The Site secures your personal information from unauthorized access, use, or disclosure. The Site uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Eighteen
The Site does not knowingly collect personally identifiable information from children under the age of eighteen. By using the Site and/or making any Purchase, you represent and warrant that you are at least 18 years-old. Any use of, or access to, the Site and its Content by anyone under the age of 18 is unauthorized and in direct violation of these Terms & Conditions.
From time to time, The Site may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from The Site or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from The Site, you may opt out of such communications by clicking "UNSUBSCRIBE".
Changes to this Statement
The Site welcomes your questions or comments regarding this Statement of Privacy. If you believe that The Site has not adhered to this Statement, please contact The Site at:
The Office of Suzanne Spooner, 1011 Locust Street, Des Moines, Iowa
Effective as of May 9, 2022